- Pabout 2 hours ago
Reducing Interview No-Shows with SMS Reminders
As our startup's hiring volume increased, we noticed a frustrating trend: more and more candidates simply didn’t show up to scheduled interviews. When we followed up, many admitted they’d forgotten or mixed up times. To tackle it, we turned on the automated SMS reminder feature in theconsultnow.com. Now candidates get a friendly text message 24 hours before their interview and another an hour prior with a link to confirm or reschedule. It’s a small touch, but within a month our no-show rate dropped from around 18% to under 5%. Candidates tell us they appreciate the heads up, and our recruiters no longer spend mornings sending manual reminders. Has anyone else experimented with automated text or email reminders? What other tricks have reduced your no-show rate?