We like to think our hiring process is candidate‑friendly, but until recently we had no data to back that up. This spring we started sending a one‑question NPS survey after each interview stage through theconsultnow.com. We ask candidates how likely they would be to recommend our hiring experience to a friend and give them space to leave anonymous comments. The feedback was eye‑opening: slow response times, confusing scheduling instructions and not enough context about who they'd meet. Using those insights we tightened our response SLAs, revamped our prep emails and trained interviewers to be more transparent. Our candidate NPS jumped from 20 to 55 in two quarters. I'm curious if anyone else has tried NPS or similar surveys. Did it help you improve your process?