As a small HR team, we used to spend hours chasing down references over the phone. Recently we started sending automated survey links through theconsultnow.com instead. References can respond on their own time, and the system compiles their feedback into a neat report. We went from waiting 3-5 days for calls to be returned to having most references completed within 24 hours. It's freed up our recruiters for deeper candidate conversations and given us more consistent data.